Driving the vision to make GCC Makers a GCC enabler — combining market strategy, research, and AI-driven insights to help global firms scale smarter.”
Kartik Ghai
Managing Partner & CEO
As the Chief Executive Officer of our firm, I bring over 20 years of experience in the recruitment industry, supported by a background in Finance. Throughout my stewardship of the firm, we have built a strong reputation as a trusted partner for talent acquisition across diverse sectors including Technology, Banking, Investment Banking, BPO, KPO, Healthcare, and Manufacturing.
Over the years, we have successfully executed critical hiring mandates for leading global enterprises, including several Fortune 500 companies, as well as prominent domestic organizations. While our expertise spans multiple industries, our core strength lies in Technology recruitment—covering areas such as digital transformation, cloud computing, data & analytics, AI/ML, cybersecurity, and enterprise applications—where we continue to enable clients in building high-performing, future-ready teams.
Our philosophy is anchored in long-term partnerships, precision-driven hiring, and deep market intelligence. This approach has consistently positioned us as more than just a recruitment partner—we act as a strategic enabler, contributing directly to our clients’ business growth and competitiveness.
Building on this legacy, we have launched our new venture, GCC Makers, with a vision to be a leading GCC enabler. At GCC Makers, our goal is to combine market strategy, research, and AI-driven insights to help global firms scale smarter. We partner with organizations to shape their India entry and growth strategy through market research, location analysis, and talent intelligence. By leveraging technology, AI-driven insights, and advanced analytics, we empower clients to make faster, smarter decisions, accelerate setup, and scale with confidence.
Our mission is to create future-ready capability centers that harness digital innovation, optimize costs, and deliver sustainable business impact.
Kapil Malhotra
GCC Transformation Leader | COO, GCC Makers
Kapil Malhotra is a trusted GCC Transformation Leader with over 25 years of experience partnering with Fortune 500 companies, high-growth enterprises, and emerging businesses across industries. A strategic design thinker at heart, he is passionate about solving complex business challenges and building deep, long-term partnerships that evolve with organizational needs.
Kapil is widely recognized for his contributions to the industry, particularly in leading Enterprise RPO engagements for global brands. Leveraging decades of expertise in building scalable talent solutions, he has enabled organizations such as Wipro, Dell, Deutsche Bank, NatWest, and Getronics to strengthen their workforce strategies. Beyond talent, he has successfully established and scaled GCCs from the ground up—both greenfield and brownfield—across domains including digital technology, audit, finance, and risk in India, Singapore, and Malaysia.
Today, Kapil serves as the Chief Operating Officer at GCC Makers, where he is spearheading the democratization of world-class Global Capability Centers in India. His mission is to design and implement a holistic governance framework that transforms the GCC model into a growth enabler not just for Fortune 500s, but also for startups, SMBs, and mid-market companies aspiring to scale globally.
Guided by the belief in empowering clients through transformation, Kapil and his team at GCC Makers are changing the narrative—making the GCC model accessible, sustainable, and future-ready for businesses of all sizes.
“Turning strategy into execution with AI, automation, and data-driven delivery. Building resilient, tech-enabled GCCs that grow at speed and scale.”
“Partnering with clients to design GCC strategies powered by research, location analysis, and technology-led recruitment — creating future-ready teams.”
Priyanka Ghai
Managing Partner & Client Partner
With an MBA in International Business and proficiency in Japanese language, I began my career with global organizations such as Honda, gaining valuable international and cross-cultural business exposure. Over the past 15 years, I have led Delivery for a leading staffing company, managing large-scale talent programs, driving process improvement, and establishing robust HR processes to support operational excellence. I have supported both domestic and international companies in setting up their offshore centers in India, driving end-to-end capability center strategies, talent acquisition, and operational readiness. This experience has equipped me with a deep understanding of global business requirements, location strategy, and execution excellence.
Now, as Managing Partner & Client Partner at GCC Makers, I am excited to drive our mission of being a trusted GCC enabler. At GCC Makers, we believe successful GCCs are built on more than just great talent — they require the right strategy, location, and digital edge.
My focus is on partnering with clients to design GCC strategies powered by research, location analysis, and technology-led recruitment — creating future-ready teams. By leveraging AI, automation, and data intelligence, we bring a consultative approach to help global organizations establish, scale, and sustain their capability centers in India.
Our goal is to empower clients with the confidence to build high-performing, future-ready GCCs that deliver both operational excellence and long-term business impact.